🛡️ Safety

Safety & Protection

Protect your eBay store from VeRO violations using blocked brands, keywords, and whitelist rules.

Step 1: What is VeRO and why does it matter?

VeRO (Verified Rights Owner) is eBay's programme that allows brand owners and rights holders to report and remove listings that infringe their intellectual property. If you list a product from a brand that has enrolled in VeRO, eBay can remove your listing and — in repeated cases — restrict your selling account.

Common VeRO triggers include:

  • Listing products from brands that have not authorised third-party resellers
  • Using brand names or trademarked terms in your listing title or description
  • Selling replica, counterfeit, or unauthorised items
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Coderom's Safety & Protection tab (Settings → Safety) gives you full control over which brands and keywords to block, so Coderom never imports or lists products that could trigger a VeRO claim.
VeRO protection overview
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Step 1: What is VeRO?

Step 2: Blocked Brands

The Blocked Brands list tells Coderom which brand names to avoid entirely. When a product's title or brand field matches an entry on this list, Coderom will skip it during scraping and never import it to your draft products.

How to manage your Blocked Brands

  1. Go to Settings → Safety
  2. Find the Blocked Brands panel (red header)
  3. Type or paste brand names — one per line
  4. Use the Load VeRO Brands button to instantly load Coderom's curated list of known VeRO-enrolled brands
  5. Click Save to apply
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Import / Export: Use the upload and download buttons on the Blocked Brands panel to import a CSV or export your current list for backup.
Blocked Brands management panel
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Step 2: Blocked Brands

Step 3: Blocked Keywords

Blocked Keywords let you filter out products based on words in their title or description — even if the brand itself is not blocked. This is useful for generic terms that frequently appear in problematic listings.

Examples of useful blocked keywords

  • Brand-specific model names (e.g. "AirPods", "PlayStation")
  • Terms indicating unauthorised items (e.g. "replica", "inspired by", "compatible with Apple")
  • Categories you don't want to sell (e.g. "adult", "weapon", "knife")

How to manage Blocked Keywords

  1. Go to Settings → Safety
  2. Find the Blocked Keywords panel (yellow header)
  3. Enter keywords — one per line
  4. Use Load Keywords to load Coderom's recommended keyword list
  5. Click Save
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Be specific: Overly broad keywords (e.g. "pro", "air") may accidentally block legitimate products. Review your list regularly.
Blocked Keywords panel
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Step 3: Blocked Keywords

Step 4: Whitelist

The Whitelist overrides the Blocked Brands list. If you are an authorised reseller of a brand that also appears on your blocked list, add it to the Whitelist — Coderom will allow products from that brand even if it matches a blocked entry.

How to manage your Whitelist

  1. Go to Settings → Safety
  2. Find the Whitelist panel (green header)
  3. Enter brand names you are authorised to resell — one per line
  4. Use Load Whitelist Defaults to load Coderom's suggested whitelist
  5. Click Save
Whitelist takes priority: A brand on both the blocked list and the whitelist will always be allowed. Use this for brands where you have an official reseller agreement.
Whitelist management panel
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Step 4: Whitelist

Step 5: Auto-Block VeRO Brands and Remove Brand from Title

These two toggles in Settings → Safety add an extra layer of automatic protection:

SettingWhat it doesRecommended
Auto-Block VeRO BrandsAutomatically skips products from blocked brands during scraping — no manual review needed✅ On
Remove Brand from TitleAutomatically removes the brand name from the beginning of the eBay listing title — reduces VeRO keyword triggers✅ On
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Auto-Block VeRO Brands works in real time during scraping. When active, a "Protection Active" badge appears on the toggle. We recommend keeping this on at all times.

Step 6: Load defaults

Coderom maintains curated default lists to help you get protected quickly. You can load these with one click from the top of the Safety settings page:

ButtonWhat it loadsWhen to use
Load VeRO BrandsAdds Coderom's curated list of known VeRO-enrolled brands to your Blocked BrandsWhen setting up for the first time or after a reset
Load KeywordsAdds a recommended set of high-risk keywords to your Blocked Keywords listWhen you want a solid baseline keyword filter
Load Whitelist DefaultsAdds a set of commonly whitelisted brands that are generally safe to resellAfter loading VeRO Brands, to restore commonly allowed brands
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Loading defaults merges — it does not replace. Existing entries in your lists are preserved. You can always export your current list before loading defaults as a backup.

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