Privacy Policy

1. Introduction

Enerfix Limited ("we", "our", "us"), trading as Coderom, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform at app.coderom.com and our website at www.coderom.com.

Enerfix Limited is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information we collect

We collect the following types of personal data:

3. How we use your data

• ✓To provide and maintain our dropshipping automation services
• ✓To process your subscription payments
• ✓To send you important account notifications
• ✓To send daily reports (if enabled)
• ✓To provide customer support
• ✓To improve our platform and develop new features
• ✓To comply with legal obligations

4. Legal basis for processing (UK GDPR)

• ✓Contract: Processing necessary to provide our services to you
• ✓Legitimate interest: Platform improvement, security, fraud prevention
• ✓Consent: Marketing emails, cookies (where required)
• ✓Legal obligation: Tax records, regulatory compliance

5. Data sharing

We do not sell your personal data. We share data only with:

• ✓eBay (via API, to manage your listings — you authorise this when connecting your store)
• ✓Payment processors (Stripe, PayPal — to process your payments)
• ✓Email service providers (to send notifications and reports)
• ✓Hosting providers (to store data securely)

6. Data storage and security

• ✓Data stored on secure servers within the European Economic Area
• ✓Encrypted in transit (TLS/SSL) and at rest
• ✓Regular security audits and updates
• ✓Access restricted to authorised personnel only

7. Data retention

• ✓Account data: Retained while your account is active, deleted within 30 days of account closure
• ✓Billing records: Retained for 7 years (UK tax requirements)
• ✓Usage logs: Retained for 12 months
• ✓Support tickets: Retained for 24 months

8. Your rights (UK GDPR)

You have the right to:

• ✓Access your personal data
• ✓Correct inaccurate data
• ✓Delete your data ("right to be forgotten")
• ✓Restrict processing
• ✓Data portability
• ✓Object to processing
• ✓Withdraw consent at any time

9. Cookies

We use cookies to keep you logged in and improve your experience. See our Cookie Policy for full details.

10. Children

Our services are not intended for anyone under 18. We do not knowingly collect data from minors.

11. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our platform.

Questions about this policy?

Contact our team at support@coderom.com